Enterprise Change Management Strategy, Capability Development and Delivery for a 30,000-Associate International Retail Group
The Challenge: A leading international retail group with over 30,000 associates was navigating unprecedented change: rapid acquisitions, shifting customer demands, digital transformation opportunities, and supply chain disruption — all simultaneously.
The organization lacked a consistent enterprise approach to managing change, resulting in change fatigue, poor adoption rates, and unrealized transformation benefits.
Our Approach: Global Apex worked alongside the executive team to develop a comprehensive enterprise change management strategy, establish consistent methodology, and build internal capability to sustain it over the long term.
Scope
30,000+ associates across multiple countries
Leaders Trained
200+ executives and senior managers
Outcome
Enterprise change readiness significantly improved